This operator has gone beyond helpful as he has filled our tank when we were completely empty during the winter. My hat is off to his service. I would appreciate the installation of a gauge on our tank to prevent this from happening again. I have spoken to the office, but no assistance has been given. Lewis Campbell

These guys are Awesome! Dependable, honest service and they go above and beyond what is expected!

I started communicating with Suburban Propane in January 2020. I had spoken with other propane suppliers but Carita stood out as she was very knowledgeable and easy to talk with. She answered my questions, offered advice and responded quickly to my requests. During the following months I spoke with Carita, Shelby and others. They were all very friendly, knowledgeable and VERY willing to help. From that first call, over the next 8-9 months EVERY experience I have had with Suburban Propane exceeded my expectations. Everyone I spoke with there made me feel like I was their most important customer, even before I became one. Richard visited my home site and helped me understand my options and answered my many questions. I felt we was more concerned what was best for me instead of what was best for his company. He was prompt and focused on doing the right thing the right way. Things got better once I became a customer! Suburban Propane over delivered on all the promises they made to me. They exceeded my expectations and I cannot understand why anyone would pick any other service. The only issue is I have is I wish I could give them 12 stars instead of just 5. Thank you Suburban Propane of Eugene.