A big thank you to Rob Kolb and Suburban Propane. Rob went above and beyond to make sure my family stayed warm during an unusually cold South Carolina weekend with temps in the low 20s. He immediately responded to my call on a Friday morning regarding no heat and concerning odor throughout our home. We recently purchased the home and he quickly discovered that the gage on our tank was broken and we were out of propone. Without having any notice Rob was able to provide us with a temporary tank to get us through the weekend until he can install a new one. Because of Rob's efforts we will be Suburban Propane customers for life.

When we built our new home, our contractor had used another propane company in the initial installation. Not only was their propane significantly more expensive, but trying to contact them or get a call returned was an exercise in futility. Our neighbors that used Suburban Propane liked the company. They gave us a very fair price and their service has been outstanding.

We recently increased the size of our propane tank so that we would have more fuel to operate our whole house generator system as well as our Rinnai tankless water heater and fireplace logs. The entire process was managed and completed very professionally and we are happy and satisfied Suburban customers.