I had the pleasure of working out an issue with Mary Gillis, Customer Service Agent.. She was extremely helpful, professional and most of all very customer focused. I intended to cancel my service but through her efforts and her understanding of my problem, I decided to stay with Suburban.

Great service and always on time and ready to serve.

On Friday late night 7/23/2021 we started smelling a very strange smell, at our cabin in Munds Park, we searched high and low, finally thinking it was coming from around our propane tank. Saturday we called Subarbans office she was very nice and said they would get someone out soon. Allen came out in a very reasonably amount of time. He spent alot of time explaining what he was doing and what should be happening if we had a leak. He was very professional, informative, respectful, thorough and understanding. It is comforting to know if we have a problem we can count on the team at Surbarban.