Local Suburban Propane Office in Phildelphia, MS

I am a new customer to Suburban Propane and I am so very happy with my experience so far! Heather from the Wapakoneta office was such a huge help! She answered all of my questions about their services and how to get started. She is really the reason that I decided to stay with Suburban as I had planned on switching providers. I had such a positive experience that when I was talking about it at work, my friend ended up asking for the number to Suburban. He called and talked to Heather and she gave him the same great customer service that I got. He will be switching to Suburban from CC Propane soon! Thank you for all of your help Heather! 😁

I took down my negative review, And now I am giving this positive review because, I recieved a call from the , I think he is the field operations manager...his name is Cory, might be spelled different either way...makes no difference because he took the time to call me and apologize for the former upset and mistake.....he didn't give me a boat load of excuses, was only concerned on how to make things right and better for our future relationship....I am no longer leaving Suburban Propane to their competitor, I am staying with Suburban because I believe him and the staff efforts to continue to keep old Santa Fee, now Suburban with integrity good customer service, and I believe the local workers in the office will do their best to help the corporate office realize how it works out here with us county bumkins....Clearly we have no problem going elsewhere, and I'm pretty sure Corporate is going to realize this quickly.. So give our local office a break, there under a lot of pressure right now implementing new directives, and still trying to maintain the service and regulations we've been used to...So, I recommend Before leavingTry to work it out with SuburbanYou may be pleasantly surprised..

My interaction with Suburban Propane (Chino Valley, AZ) Started at the front desk where Penny got the inspection and delivery scheduled. Billy, the master technician, was thorough in his inspection and finally, the propane delivery. All on time! Overall - a seamless operation from start to finish. Customer focus and satisfaction is rare in today's environment. So, props to Suburban Propane and it's management team, the front office and the folks whom get their hand dirty delivering product and services