Important Information Regarding Hurricane Helene and Milton

Important Message from Suburban Propane Regarding Hurricanes Helene and Milton

As we continue to support our customers and employees affected by Hurricane Helene in the Southeast, we also want to prepare for the potential impacts of Hurricane Milton. While some of our locations have experienced damage, we remain committed to providing the necessary support during this challenging time.

As our local team members navigate the impact of Hurricane Helene, please remember that our team is just a call away. Your safety and comfort are our top priorities. For any assistance or inquiries, don’t hesitate to reach out through our contact page or by calling 1-800-PROPANE.

Suburban Propane is actively coordinating with other locations in the region to ensure that propane needs are met as we brace for the impending storm. We are closely monitoring the weather and have contingency plans in place to address any challenges that may arise from Hurricane Milton.

For your reference, we encourage you to review the following important safety information:

• Learn more about propane safety during a hurricane
• Gather information and tips for staying safe from the American Red Cross

Florida Residents: If you need propane, you can request a delivery anytime using our mobile app or by emailing us at orderpropanefl@suburbanpropane.com

Southeast Residents: If you need propane, you can request a delivery anytime using our mobile app or by emailing us at orderpropaneSE@suburbanpropane.com

Important Reminders:

• If you plan to turn off your tank, please call us before turning it back on for a complete system test
• If your tank or meter is damaged, we will assist in restoring service and assessing the damage
• For your safety, please do not attempt to restore your service—our trained technicians are here to help

Thank you for your continued trust in Suburban Propane. We are here for you during this time.