Each time I call Suburban propane I am amazed at how wonderful their customer service is. It is really hard to get good customer service anywhere anymore. Suburban propane goes above and beyond for their customers. I am a "will call" customer and I accidentally let my tank run empty...I called Suburban Propane at 6:30 AM and had propane by 8:00AM that day! You can't beat that!!!! The girl that delivers our propane is awesome as well!!!

After having many issues with Suburban when only speaking to customer service reps and the secretary/scheduler, I was able to get into contact with a manager, Adrian, who helped to escalate my concerns. When multiple of my service appointments had been moved and cancelled, Adrian and Phil helped to facilitate a quick fix of my gauge and fill my underground tank. Although I at first doubted that Suburban could provide quality service and was thinking of leaving to initiate service with a different propane company, Adrian and Phil have provided the quality service that was needed for me to stay with Suburban Propane. Thank you so much Adrian and Phil!!

Great customer service