I live in the mountains. So a lot of the heat here is propane or wood stove. I was helping out an elderly neighbor who had run out of propane, but due to the distance we live from town, I was not gonna be able to make it into suburban propane before they closed. Fortunately I saw a suburban propane truck in the neighborhood and explain my situation to him let them know that the woman had an account with them and was there anything he could do to help us. Eric, dug through his supplies found the right connection pieces and filled up her propane tank for us that night. Thank you Eric for your help. Thanks to you Julie got to stay warm that night.

Great customer service. I had a stuck valve on my motorhome propane tank. I called and talked to Jose and he told me to bring it down and he’d take a look and schedule an appointment if repairs were needed. I took it down and he had the valve functioning again in just a few minutes. No charge. He made sure I didn’t have any more questions. I’m very impressed and they have all my future business for propane.

Austin, who runs the outside "small tank" recertification and fill-up is awesome. I highly recommend him. The gals inside were friendly and knowledgeable both in person and on the phone.